You're probably used to sending email to your friends and course mates, but at university you'll often communicate with staff through email too. If you want to be taken seriously and 'get on the right side' of your tutors, lecturers and course administrators, and if you want your email to get results, it's important to send professional email.
There's a list of good email protocol below that you can use to help you get the most out of your emails.
1. Next time you send an email to a course tutor, lecturer or administrator, use the check list below to make sure what you send is effective and professional.
|When you write an email, remember to...|
|include a clear, concise and explanatory subject|
|include any attachments|
|use an appropriately respectful greeting (Dear...)|
|use the recipients correct title (Dr, Prof. etc. - if you don't know their title, don't use one - or 'promote' them!)|
|introduce yourself and give a brief background to the email|
|use correct spelling, grammar and punctuation|
|write in standard English - no 'text' language|
|no inappropriate use of 'emoticons'|
|use a polite and appropriate tone|
|clearly and politely explain what you would like the recipient to do|
|sign-off politely - avoid using 'cheers', 'tnx' or 'love/luv'|
Finally, we look at how you can apply your email skills to the important work of getting a job.